Good luck to anyone trying online to work their way through, i.e. to "access" Access's "Payback" process online today....!
PS - I follow the instructions and persistently get the following error message when I try enter my information via the the Writer tab of the "Books" section:
PS - 11:42 AM Monday May 31, 2010: Access Copyright appears to have corrected the online problem - though I haven't tried to follow it all the way through. I think I'll stick with paper and Access has wisely posted the following notice granting an extension of the deadline for paper until June 15, 2010.An error has occurred in this page. All information about this error has been logged and the support team has been notified of the error.
You may contact the support desk at firstname.lastname@example.org.
We apologize for any inconvenience